Can I reinvest my earnings into buying more hash power?
We are working on an upgrade option that you will find on your dashboard. Until then you can accumulate the disbursements in your private wallet and then use them to purchase a new contract. We accept payments with the following cryptocoins: BTC, ETH, DASH.
What does “Life Time” contract mean?
We will mine the cryptocurrency you choose as long as mining is economical. If and when it is no longer profitable to mine your original choice, we will change your mining to the best alternative when the time comes. We currently expect your contract to last up to 6 years.
Am I able to receive a refund and/or cancel my contract?
No refunds are accepted as stated in the contract, so please ensure you are confident in your purchase.
Why has my purchase order expired?
We only allow 30 minutes for the payment in cryptocurrencies to reach our wallet. After this period, the order will expire. Please try again or contact our customer service team directly to help you set your order manually.
What will happen when Ethereum switches from PoW to PoS?
Currently, Ethereum uses the Proof of Work concept, which means Ethereum is released gradually as a reward to miners that spent time and effort (and electricity) on finding blocks. This mining consumes energy and the developers of Ethereum have already mentioned that at some point they might switch the algorithm to the Proof of Stake concept, which, simply put, gives rewards to people who hold on to their Ethereum instead of giving reward to those that mine. When that switch happens, mining Ethereum will no longer be possible. This might occur before the end of your Ethereum mining plan, but your hashrate will not be lost! Instead, we will reconfigure the underlying hardware to mine the most profitable coin, and from then on your hashrate will be mining that other coin. Which coin will be the most profitable is impossible to say. We will decide on that when Ethereum switches from PoW to Pos.
Why is my disbursement unconfirmed in the blockchain?
As soon we send out the payment the transaction is within the blockchain waiting for confirmation. We can assure we send out the transactions with the proper fees but sometimes there are some delays in the blockchain. Unfortunately, we cannot accelerate this process from our end. Please keep in mind that some wallets only show the transactions once a certain number of blockchain confirmations have been reached.